Led design and delivery of self-service org deletion, eliminating ~1K manual support tickets/year (5% of total volume). Architected a multi-phase async workflow — soft-delete, 30-day grace period, hard-delete — orchestrated across 12 downstream systems with full atomicity and audit compliance. Built with a team of three in under two quarters.
Standardized new Atlassian product onboarding to the cloud platform — cutting integration time from ~15 months to 2 weeks (96.5%). Became a core enabler of company-wide scalability for enterprise products.
Feature lead for Adminhub Search serving ~1.1M customer organizations. Drove search quality improvements that boosted conversion from 15% → 35% and cut the no-results rate from 52% → 28% between beta and GA.
An AI-powered portfolio built with Next.js, FastAPI, and a Claude-backed chat agent trained on my knowledge base. Features live LeetCode stats, Langfuse observability, and a recruiter booking flow.
I know his work, background, and what he's looking for. Ask anything.
Responses are grounded in Snehil's knowledge base only.