Led design and delivery of self-service org deletion, eliminating ~1K manual support tickets/year (5% of total volume). Architected a multi-phase async workflow — soft-delete, 30-day grace period, hard-delete — orchestrated across 12 downstream systems with full atomicity and audit compliance. Built with a team of three in under two quarters.
Standardized new Atlassian product onboarding onto the admin and identity platform. Every service in the chain used to need a code change to know a product existed; config-driven onboarding replaced that with a YAML entry. End-to-end integration went from ~15 months to under a month, admin-side from 2–3 months to under 2 weeks, with ~5 products onboarded in ~6 months.
Feature lead for Adminhub Search serving ~1.1M customer organizations. Drove search quality improvements that boosted conversion from 15% → 35% and cut the no-results rate from 52% → 28% between beta and GA.
An AI-powered portfolio built with Next.js and FastAPI, fronted by a Claude agent grounded entirely in a private markdown knowledge base — with Langfuse tracing on every turn. Features live LeetCode stats, an interactive career graph, and a recruiter booking flow.
A personal work-and-life dashboard I built to replace my phone — one calm home screen instead of a dozen apps and a social feed. It runs on a module registry (Next.js 15, Drizzle, Neon Postgres): each tracker is a self-contained module that plugs into a shared shell, so it grows without a rewrite. Every integration sits behind a common connector interface, so the whole app can run on synthetic fixtures instead of live data — which is how the public demo exists at all.
A reusable multi-tier agent pipeline — spec → implement → review — applying distributed-systems rigor to LLM agents: explicit contracts, verification gates, and failure-mode handling instead of ad-hoc prompting.
I know his work, background, and what he's looking for. Ask anything.
Responses are grounded in Snehil's knowledge base only.